Refund & Return Policy

Refund & Return Policy

Eligibility for Returns

• Items must be unopened and in their original packaging.

• Returns are not accepted for discounted or promotional items unless they are defective.

How to Initiate a Return

• Contact our support team at medicubeuk.contact@gmail.com within 15 days of receiving the order.

• Include the order number and reason for return in your email.

Refund Process

• Once the return is received and approved, refunds will be issued within 14 business days to the original payment method.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged upon arrival.