Shipping Policy

Shipping Policy

Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).

  • Customers receive an email confirmation with tracking details once their order is shipped.

Delivery Methods & Estimated Times

  • Standard Delivery (5-7 business days) – Free

  • Express Delivery DHL (3-5 business days) – £2.45

  • Shipping times may be extended due to external factors such as customs clearance, weather disruptions, or postal delays.

International Shipping

  • We offer worldwide shipping. Some regions may experience extended delivery times.

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Lost or Delayed Packages

  • If a package is delayed, customers should first check their tracking information.

  • If a package is lost or undelivered after 30 days, customers should contact our support team for assistance.