Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Medicube. By accessing and using our website, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. General Information

3. Orders & Payments

  • All prices are listed in [Currency] and include applicable taxes unless otherwise stated.

  • We accept payments via Shopify Payments.

  • Orders are subject to availability and confirmation of payment.

4. Shipping & Delivery

  • We offer worldwide shipping, with a focus on the UK.

  • Standard Delivery (5-7 business days) – Free

  • Express Delivery DHL (3-5 business days) – £2.45

  • Orders are processed within 1-2 business days.

  • Delivery times may vary due to external factors beyond our control.

  • During periods of high demand, deliveries may be slightly delayed. We appreciate your patience and understanding.

5. Returns & Refunds

  • Returns are accepted within 15 days of delivery.

  • Returns are only accepted if the item is unopened and there is no active promotional offer.

  • Refunds are processed within 14 business days after receiving the returned item.

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

6. Privacy & Data Protection

  • We collect and process personal data in accordance with our Privacy Policy.

  • We collect emails for newsletters and marketing purposes.

  • We use tracking tools such as Google Analytics and Facebook Pixel to enhance user experience and marketing efforts.

  • We do not share your information with third parties without your consent.

7. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Medicube and may not be used without permission.

8. Limitation of Liability

  • We are not responsible for any indirect damages resulting from the use of our website or products.

  • We reserve the right to modify these terms at any time.

For any questions, please contact us at medicubeuk.contact@gmail.com.